Terms of service.

About these terms

These terms apply to your use of the Goshen Automotive Repair website and to service you request from us, whether by website, phone, text or online messaging (including Google Business Profile messaging). By using the site or requesting service, you agree to them. Your signed estimate or invoice may include additional terms for that job.

Information on this website

Our repair guides, maintenance schedules, part recommendations and upgrade information are general information to help you understand your truck. Every vehicle is different. They are not a diagnosis or a quote for your vehicle, and they do not replace an inspection. Manufacturer names, logos and part brands are used only to identify vehicles and products; we are an independent shop and are not affiliated with those companies unless we say so.

Prices and estimates

• Labor rates, package examples and trip fees shown on the site are for reference and may change. Your written estimate is what you approve.
• We do not start paid work until you approve an estimate. If we find something else during the job, we contact you and get your approval before doing more.
• Diagnostic service calls are billed as described on our rates page: a diagnostic fee plus drive time, with after-hours and holiday multipliers. The repair is quoted separately.
• Parts prices can change between the estimate and the order. If a price changes, we tell you before ordering.

Scheduling and access

We are a mobile shop. You agree that we may work on your vehicle at the location you give us and that you have the right to have work done there. Please give us safe access to the vehicle, keys and a reasonable work area. We may reschedule for weather, safety, parts delays or emergencies, and we will let you know as soon as we can. If you need to cancel or reschedule, please call or text us as early as possible.

Payment

Payment is due when work is completed unless we agree otherwise in writing. Special-order parts may require payment before they are ordered. Arizona law may give repair businesses a lien on a vehicle for unpaid repair charges.

Warranty

• Labor: our workmanship is warranted for 1 year or 12,000 miles, whichever comes first, under normal operating conditions.
• Parts: new parts carry their manufacturer’s warranty. Labor to replace a part under the manufacturer’s warranty is billed unless another agreement covers it.
• Not covered: used parts, parts you supply, parts discounted below our standard pricing, normal wear items, failures from lack of maintenance, fluid contamination, overheating, lubrication starvation, overloading, accidents or abuse, parts on performance-modified or tuned trucks, and problems we recommended fixing that were not approved.
• Warranty work must be done by us. Call 520-990-1033 and we will come to you. Full warranty terms are on your invoice.

Emissions

We perform emissions-legal repairs. We do not remove or disable emissions equipment.

Customer-supplied parts

We may agree to install parts you supply, but we do not warrant those parts or the labor to replace them if they fail.

Messaging and communication

When you contact us by phone, text, email or online messaging, you agree that we may reply the same way about your request. Automated replies or AI-assisted messaging may answer basic questions, but estimates, prices and appointments are confirmed by our team. Reply STOP to stop texts. See our privacy policy for how we handle your information.

Limits of liability

To the extent the law allows, we are not responsible for indirect or consequential losses, such as lost income, towing or rental costs, or delays, arising from the use of this website or from service. Nothing in these terms limits rights you have under Arizona or federal law that cannot be waived.

Website use

Please do not misuse the site, attempt to break its security, or copy its content for commercial use without permission. The site is provided “as is,” and we may change or remove content at any time.

Governing law

These terms are governed by the laws of the State of Arizona.

Changes

We may update these terms. The date at the top shows when they last changed.

Contact us

Questions? Call or text 520-990-1033, or use our contact page.